Shipping policy

At NeuroTekx, we are committed to delivering your orders as quickly and reliably as possible. We work with trusted global logistics partners to ensure your products arrive safely and on time.

📦 Processing Time（处理时间）

All orders are processed within 1–3 business days
Orders are not shipped or delivered on weekends or holidays
If we experience a high volume of orders, processing may be delayed slightly

🚀 Shipping Time（运输时间）

Shipping time varies depending on your location:

United States & Canada: 7–15 business days
Europe: 7–18 business days
Asia-Pacific: 5–12 business days
Other regions: 10–20 business days

Delivery times are estimates and may vary due to customs or local carrier delays.

💰 Shipping Fees（运费）

Free shipping may be available on selected products or promotions
Standard shipping fees will be calculated at checkout (if applicable)

📍 Order Tracking（订单追踪）

Once your order has been shipped, you will receive a tracking number via email.

You can track your order anytime using the provided tracking link.

🛃 Customs & Duties（关税说明）

International orders may be subject to customs fees or import taxes
These charges are determined by your local customs office and are the responsibility of the customer